At the agreed time, our team of expert
installers will arrive on site, which may need
to be prepared in advance.
For example, if a floor needs to be resurfaced
and coated with polyurethane, all furnishings
must be removed to provide free access. Or
if new carpet is to be installed, then all
surfaces in the room need to be cleared, and as
much furniture removed as possible.
This is what you should know or do before the
installation team arrives:
Remove all breakables - including
lamps, vases, plants, knickknacks, strip
beds, remove books from bookcases, etc.
Clear items from closets at least up to 4
feet above the floor.
Disconnect and remove electrical
items, computers, stereos, TVs, etc.
Moving items such as pianos, pool
tales, aquariums, computers, TVs,
grandfather clocks, etc. requires special
handling by other professionals and are not
done by our installers.
When laying new carpet and cushion:
There is always a possibility that doors may
not swing freely and will need to be
trimmed. You are responsible for
making the necessary arrangements to have
this done by others as needed.
When laying carpet: Please note that
seams may still be visible. Discuss seams
placement with our representative.
Proper Power: Make sure that adequate
power, light and ventilation are available
24 hours before, during and after
installation. In the case of new wood,
it is important for the wood, cork or bamboo
to acclimatize for at least 3 days before it
Normal installation may slightly
scuff existing baseboards or walls.
Our installers will use all care to minimize
this. Note that fresh paint scuffs more