I would like thank you for the opportunity to do business with you and commend you on your business ethics. It has been a very long time since my husband and I have found customer service that compares to the service we received from your firm. It seems that in today’s business environment the “quality” is missing not only in certain goods, but also in customer service as well — but not at Beaulieu Floors. You’ve restored our faith in the American system of quality goods and service. We’ll be calling on you again next year when we begin phase 2 of the renovations to our home. Thank you for a job well done.